Terms of Service

Last Updated: October 17, 2026

Welcome to Sheikh's Collection. These Terms of Service govern your use of our website and purchases from our online store.

By accessing our website or placing an order, you agree to these terms, subject to applicable law.

1. General Conditions

Our online store operates on Shopify's e-commerce platform. We reserve the right to update website content, products, and store policies as necessary.

2. Product Information

We aim to display accurate product descriptions, photographs, sizes, colours, and prices. Colours may appear differently depending on your screen, and minor variations may occur.

Please review product descriptions and size information before ordering.

3. Pricing and Availability

Prices and product availability may change. Prices and applicable shipping charges will be displayed during the shopping and checkout process.

If a listing or pricing error affects an order, we will contact the customer to discuss an appropriate resolution.

4. Orders

Placing an order constitutes a request to purchase the selected products. We may contact you to confirm order details, delivery information, or payment status.

If we cannot fulfil an order, we will notify you and arrange any applicable refund for payments already received.

5. Payments

Available payment methods may include Cash on Delivery and online payment options displayed at checkout.

COD orders must be paid for at delivery. Online orders require successful payment confirmation.

6. Shipping and Delivery

Estimated delivery is 3–5 working days, subject to courier operations and the Shipping & Delivery Policy.

Standard shipping charges are Rs. 250 per order unless otherwise stated at checkout.

7. Returns and Refunds

Returns, exchanges, and refunds are governed by our Return, Exchange & Refund Policy. Eligible requests must generally be submitted within 7 days of receiving the order.

Nothing in these terms limits consumer rights that cannot legally be excluded.

8. Acceptable Website Use

You agree not to use the website for unlawful purposes, submit fraudulent order information, interfere with website security, or misuse protected content.

9. Intellectual Property

Website text, branding, graphics, product photographs, and other content may belong to Sheikh's Collection or be used with permission. Reproduction for commercial use requires appropriate authorisation.

10. Third-Party Services

Our website may use third-party payment providers, courier companies, and other services. Their own terms and policies may apply.

11. Limitation of Liability

To the extent permitted by law, we are not liable for indirect losses or delays caused by third-party services or circumstances beyond our reasonable control.

Nothing in these terms excludes liability that cannot lawfully be excluded.

12. Privacy

Your information is handled in accordance with our Privacy Policy.

13. Applicable Law

These terms are intended for customers shopping in Pakistan and are subject to applicable laws of Pakistan and relevant consumer protection requirements.